What does the process look like working with you?
1) First, we will have an introductory meeting. We will discuss what kind of work you want, prices and payment plans, which medium, the size of the work, the costs, the time frame to expect, all the details! Be clear on what you want. If you can bring some references, that will help immensely the process.
2) After our first meeting, I will send you the invoice or payment plan. If you are paying for individual meetings, I will send you the invoice for the first meeting. The 50% deposit fee, and whatever else the client can pay after or in full, will be payed in the next step! This looks like the artist do a rough sketch to show the main idea for the artwork, and revise with the client to see if the client is happy with the idea!
3) Once the idea is approved, the client must pay the minimum 50% deposit fee or in chunks or full in order for the production of art work to start. If not, we will not start until the minimum is payed.
4)During the production, if any extensions on deadline is needed, the artist will notify the client. We try to ensure enough buffer time to ensure it comes on time. This looks like, the artwork may take between 2 weeks to a month to make.
5) Once the artwork is almost finished, the client will be presented with an image/ thumbnail of the finished work. *If any minor or major changes need to be done, it may be needed to be charged additionally.
6) Once finished, the client must ensure to pay the full price of the service and work, or else they will not receive their art piece. Once all payments and work are complete, you may receive/ get the work shipped via Canada Post for your work!
How much will it cost? What are the fees?
The client may choose between a flat 100$ service for unlimited texts, calls and video calls for communicating with the artist. This covers all meetings from the introductory meeting to the last one for proofing the work. If the client also has concerns and would like to message or have a 30 minute video call with the artist, the 100$ also covers this exclusive service.
Otherwise, per 30 minute call is 15$ per session, on average, it may take minimum 2-3 sessions to ensure good communication and quality, however they be limited to Instagram messaging and emails, if they need to communicate with the artists ASAP. Each individual call will be billed and expected to be payment upon receipt.
Included in the invoice is the calculated shipping fee if the client wishes to get it shipped to their preferred address. This will be added to the bill if it's payed in full, or at the last chunk of payment part to the payment plan. Otherwise, pickup around the Lower Mainland Vancouver area is possible to curb shipping fees.
Price calculation for the artwork itself depends on the time needed to produce, the materials and the size of the work. There will be a rough estimate for the introductory meeting, and then the artist will message the client within a week* to give the official quote. This may look like a minimum of 50$ for a simple A4 sized ink line art piece, for a 2 week long project for example. Extra fees or price increase throughout the production may apply. (*Rough estimate. Depends on how easily accessible the material is, and the availability of the artist)
Framing option is only available for those within the Vancouver lower mainland area for pickup to insure safe travel to avoid damage if containing glass. For any requests, please email the artist. Extra fees will apply upon demand.
The client may choose to pay with Paypal, Square invoice or e-transfer (for Canada only).
**IN ORDER TO START PRODUCTION, THE CLIENT MUST PAY THE FIRST CALL SESSION FEE OR 100$ PACKAGE FEE, CALCULATED SHIPPING FEE (if applicable) AND A 50% DEPOSIT, WHICH IS PART OF THE ARTWORK PRICE, IN ORDER FOR THE ARTIST TO START PRODUCTION. IF THESE ARE NOT PAYED, WE CANNOT START THE WORK. AS FOR RECEIVING THE WORK, ONCE IT'S FINISHED, IF IT'S NOT PAYED IN FULL, YOU WILL NOT RECEIVE THE WORK. PLEASE NOTE WE DO NOT REFUND/ EXHANGE OR RETURN UNDER ANY CIRCUMSTANCES, NO EXCEPTIONS.
Is there payment installments?
We do offer payment installments via Square or PayPal. All we ask is the minimum of 50% of the commission work fee and the first meeting fee (individual or package) in order to start making the requested work. Shipping fee will be asked if payment is full, or added with the last payment before receiving in order to ensure accurate rate of shipping.
How long does it take until I receive my work?
Every commission looks different from one another. It also depends on medium, size, if framing is requested, shipping time, etc. On average for an A4 paper sized work, it could range from 2 weeks to a month for buffer time to make. A 24 inch by 36 inch piece could be between 3 months up to 5 months to make, considering if its a highly detailed work. Since every piece is unique to each client, that's why we highly recommend having meetings and keeping in good communications to ensure smooth production and quality.
Is there a rush option?
No, we do not have a rush option. Depending on the artwork, some may take more time than others, we cannot rush in order to have a quality product for you. If you are considering buying our services and work for a specific time period, please consider having the order in advance as much as possible for your convenience, or contact the artist if you have any questions or concerns.
If I'm unsatisfied with the finished product or abandon project, can I
return it/ get a refund/ exchange it?
We ask that you carefully consider when deciding to work with us as we do not offer returns/ exchanges or refunds under any circumstances. We keep whatever money that has been already received. We are a one person operation, and our time is very valuable as much as our creations are.